Broadband - ADSL
Compare some of the best broadband ISP's by using using our ratings comparison of ADSL customer satisfaction.
Ultrafast Broadband Initiative quick to confuse New Zealanders
The network set to deliver the best internet speeds in the country has confused more than two in five respondents to our recent survey, who do not understand the difference between Ultra-Fast Broadband (UFB) and the connection they use at home.
More women than men (51% versus 37%) struggled to understand the differences between their current connection and the optic fibre technology used by the UFB to deliver internet speeds of up to 100 Megabytes per second to New Zealand homes.
Despite the confusion, it is likely New Zealanders will need this type of connection to keep up with their growing data usage. A significant 58% of respondents were downloading or uploading more data than they were 12 months ago.
ADSL broadband technology has really peaked in the last few years, and some internet service providers (ISPs) have proven popular due to competitive broadband plans, faster internet speeds and superior customer service.
In our recent survey of New Zealand broadband users, Orcon were awarded our broadband most satisfied customers award for 2013. They also received five star ratings in six of the seven rated criteria – including value for money, speed, tech support, reliability and billing.
Other broadband providers rated were Slingshot, Vodafone NZ, Telecom and TelstraClear. In other results:
- Slingshot received five star ratings for value for money, reliability, billing and download quota value for money; and,
- Telecom achieved a five star rating for its reliability.