About Mercury Energy electricity utility provider

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mercury energy logo compressedMercury Energy was founded in 1998 and is 100% New Zealand owned. It has more than 800 employees and supplies about 400,000 Kiwi homes and businesses.

Electricity Providers - NZ Ratings Canstar Blue electricity suppliers customer satisfaction survey results

Perks of being with Mercury Energy

Customers who have both electricity and gas with Mercury Energy can get a dual fuel discount.

Mercury’s app for monitoring how much power you’re using is GEM, the Good Energy Monitor.

You can join the Mercury Energy PERKS loyalty programme for $1.50 per bill to receive many varied savings on restaurant dining, takeaways, recreation activities, hotels and wine.

Cost of electricity
 Some cost of electricity arguments

Caring for our nation

Mercury Energy is owned by Mighty River Power and more than 90% of its generated power is renewable, coming from hydro plants and geothermal sources. (Almost 80% of New Zealand’s power overall is renewable.)

Mercury was the first company to power fully electric vehicles in New Zealand. They have a list of plug-in vehicle models for you to compare. A plug-in doesn’t just save you thousands on fuel – it also reduces how much expensive imported fuel New Zealand needs. You can even save 30% on juice for your plug-in vehicle if you recharge with Mercury Energy.

Buying from Mercury Energy also means supporting sick kids and their families at Starship Children’s Hospital.

Other utility providers we surveyed

Canstar Blue commissions Colmar Brunton using the SSI Panel to regularly survey New Zealand consumers across a range of categories to measure and track customer satisfaction.

The outcomes reported for electricity utility providers are the results from customers within the survey group who have an electricity account for which they pay the bills – in this case, 1,865 New Zealanders. The electricity providers in this year’s survey are:

  • Powershop
  • Energy Online
  • Contact Energy
  • Genesis Energy
  • Mercury Energy
  • Meridian Energy
  • Nova Energy
  • TrustPower

You can view the electricity provider utility survey results here.

The outcomes reported for gas utility providers are the results from respondents within the survey group who have an active gas account and regularly pay the bills – in this case, 557 people. The gas providers in this year’s survey are:

  • Nova Energy
  • Contact Energy
  • Mercury Energy
  • Genesis Energy

And you can view the gas provider utility survey results here.

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