Compare car insurance companies by using our customer satisfaction ratings to look at insurance policy value for money, claims processing, policy clarity and more.
You break it, you bought it: 9 in 10 drivers support compulsory car insuranceNZI and BNZ did not receive the minimum number of responses for Claims Process, however achieved at least the minimum sample requirements for all other criteria.
An overwhelming majority of respondents to our recent survey agreed that car insurance should be a compulsory price to pay for all drivers on the road, rather than an extra precaution (93%).
New Zealand drivers clearly considered maintaining their policy a top priority, as only five percent of respondents had let their motoring insurance lapse in the last year during times of financial or time pressures.
Unfortunately, more than half of respondents had been in a car accident in the past; and close to one in five were unlucky enough to have been involved in a traffic accident with an uninsured driver.
To help New Zealand drivers protect themselves on the road, we compared different car insurance brands in terms of customer satisfaction.
AA Insurance was the brand to beat; having achieved our most satisfied customers award for car insurance for the second year running.
Also rated in this survey were AMI Insurance, State Insurance, Westpac, NZI, Tower, BNZ and Vero.
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