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Review of Flip broadband plans

If you’re looking for an alternative internet provider instead of the big guys, you may find yourself flipping out for Flip. While Flip NZ may be small, it uses the same network as every other Kiwi internet provider (Chorus). This means – as Flip states – that you get the same coverage across the country as you would with the biggest telcos. However, Flip also claims to have invested millions in its very own infrastructure, which ensures that customers are getting a quality product, with faster home internet cores and international links.

What’s more is that Flip offers many no contract plans, meaning you can leave at the end of the month with no penalty. So let’s see what’s on offer from Flip and how it stacks up against other NZ broadband providers.

Flip Broadband Internet Plans

Connection Data Allowance Price Per Month
ADSL + Homeline 100GB data $59.95
Unlimited data $74
VDSL Unlimited data $85
Naked ADSL Broadband 100GB data $54.95
Unlimited data $69
VDSL Unlimited data $80

Source: Flip website

As it stands, Flip only provides ADSL internet plans, with no high-speed fibre or cable options. While this will likely restrict speeds, it means Flip provides relatively cheap plans with the older copper connection.

  • VDSL serves about 60 per cent of Kiwi homes, while ADSL is available pretty much everywhere
  • VDSL offers theoretical max speeds of around 70Mbps, while ADSL maxes out around 25Mbps
  • Keep in mind that these are theoretical speeds and that your experience may vary based on peak times and your location among other things

It should be noted that Flip’s naked internet plans are cheaper than its homeline plans. This is a huge bonus, especially when you consider that most of us have mobile phones these days with unlimited calls and texts, rendering the home phone next to useless for many of us. However, while you pay extra with the Homeline plans you do get some great call inclusions:

  • Free national calling up to one hour, and 20c/minute after that first hour. Hang up within the hour to avoid the extra costs
  • 60 free ‘carryover’ minutes, which also include 85 international destinations, including mobiles in NZ and national landlines. So if you exceed your free hour of calling you’ll fallback on to these minutes first, which are good for an entire year
    • Countries include Australia, US landlines and mobiles, Canadian landlines and mobiles and the UK among many others

There are also extra call packs you can add on to your plan:

  • $12 a month gets you unlimited landline and mobile calls in NZ
  • 150 minutes to 85 destinations is $10 a month
  • Unlimited to 85 destinations is $15 a month
  • For an extra $5 you also get voicemail, call diversion, call waiting and caller ID on your landline

If these plans sound like a good idea, Flip also gives you the opportunity to purchase one of its wireless routers, or bring your own compatible device. You also get to keep your current phone number, and all plans come with a cheap installation fee of $25.

  • Phone support is from 10am to 7pm every day. Beyond that, there is also an easy-to-use online portal to manage your account, order extra stuff and top-up your account

How does Flip NZ compare to the other providers?

We know that Flip offers cheap internet plans, but how do they compare to similar offers from other NZ broadband providers?

Provider

(ADSL or VDSL connections only – naked or homeline)

Price Per Month From

(Unlimited data)

Flip $69
Skinny $58
Slingshot $79.95
Spark $94.99
Vodafone $94.99
Orcon $95
TrustPower $104

Source: Respective telco websites

As you can see, Flip stacks up very well against the main competition. While 2Degrees dabbles solely in high-speed fibre broadband plans (so it doesn’t feature in the table above) all the other big players still offer plans on the old copper ADSL connection, which makes it easy for Flip to offer a solid alternative.

  • While Flip is not quite the cheapest, you have to keep in mind time-limited monthly costs
  • For example, one provider might be cheaper for the first year, but then on the second year of the contract prices are bumped up considerably

That’s another bonus of Flip – no contracts and no gimmicky first-year offers. With Flip you are – for the most part – free to leave at the end of the month and you are not tied into a long contract. While these plans are for unlimited data on ADSL connections, you’ll find it’s much the same story across both data-capped plans and VDSL connections. Flip frequently streaks ahead of the big providers. However, it may also be worth keeping an eye out for smaller providers:

  • MyRepublic offers unlimited VDSL data for $49.99 a month for the first six months, but that is bumped up to $99.99 a month for the next 18 months as you see out your 24 month contract.

Is it time to Flip your internet?

Flip may not be the cheapest internet provider out there, but keep in mind that it does not have lengthy contracts or gimmicky first-year discounted plans to contend with. With Flip, it’s a case of what you see is what you get, and the cheap installation and call rates are just the icing on the cake. As a solid no-bull provider, Flip NZ represents a choice alternative to the big players.

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