Best-Rated Small Business Fuel Cards

Compare Small Business Fuel Cards in New Zealand at Canstar Blue. Z Business, Mobil and BP were compared on Overall Satisfaction, Account Management, Customer Service, Fees and Charges, Fuel Discounts and Number of Petrol Stations Available.

See our Ratings Methodology.

Most Satisfied Customers | Z Business fuel card

The Z Business fuel card is rated the No.1 choice at the pump by NZ small businesses

How we rate small business fuel cards

Our review compares small business fuel cards on customer satisfaction, so you can discover what other Kiwis think about our compared providers before you go ahead and use one to keep your small business on the road. Think of it like asking hundreds of your friends and colleagues which small business fuel card they think is best!


Canstar Blue surveyed 220 Kiwis who had used a fuel card for business purposes in the past 12 months and asked for their feedback on their provider.

  • The outcomes reported in these ratings are measured via accredited research panels managed by Qualtrics.

Respondents rate their satisfaction with their small business fuel cards from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:

  • Overall satisfaction: measures consumer satisfaction with a small business fuel card as an individual score NOT a combined total of all criteria.
  • Account management: the fuel card account is easy to manage and access online, and offers informative data and reports.
  • Customer service: the fuel card provider’s staff are readily available to contact, respond quickly and help with any questions or issues that arise.
  • Fees & charges: the fuel card’s fees and charges are not excessive and it offers a flexible credit facility.
  • Fuel discounts: the provider offers competitive fuel discounts.
  • Number of petrol stations: the card can be used at a wide range of petrol stations nationally.

The winning fuel card brand is the one that receives the highest Overall Satisfaction rating once all the scores from the Overall Satisfaction criteria are combined and averaged.

  • Overall Satisfaction is asked as a specific question and represents an individual measure, not a combined total of all criteria.
  • When we cannot determine a clear winner from the criteria for the Overall Satisfaction rating, we will then look at the other criteria measured in the rating.
    • The fuel card brand with the highest number of five-star ratings within the supporting criteria will become the five-star recipient in overall satisfaction, and thus win the award. If a clear leader still cannot be determined from the supporting criteria, joint winners will be declared.

Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.

  • Z Business
  • Mobil
  • BP


Find more information on our Most Satisfied Customer methodology.

Best small business fuel cards in New Zealand

  1. Z Business
  2. Mobil
  3. BP

Z Business

Ratings Results

Congratulations to Z Business, for winning Canstar’s Most Satisfied Customers | Small Business Fuel Cards Award for the second year in a row.

In this year’s award ratings, the Z Business fuel card is the only fuel card to earn a top 5-Star rating for Overall Satisfaction.

It’s a great achievement reflected by its top ratings performance across every category, including 5-Star ratings for Customer Service, Fees and Charges, and the Number of Petrol Stations Available.

Editor’s Notes

Z Business fuel card offers:

Consistent discounts

Regardless of the fuel you purchase, or the location, always receive an 8c discount per litre.

More locations

The Z Business fuel card is valid at gas stations run by some of NZ’s major fuel brands: Z, Caltex and Challenger. That’s over 550 locations nationally.

Flybuys or Airpoints

The only fuel program in NZ to reward fuel spend with a choice of either Flybuys or Airpoints Dollars. (1 Flybuys per 20L/1 Airpoints Dollar per 100L.)

Easy online administration

  • Check your account online at any time
  • View detailed spend history
  • Add, edit or remove fuel cards
  • Access to a range of easy-to-read reports
  • Save time on invoicing with automated Xero feed
  • Optional odometer reading, enables accurate monitoring of fuel consumption

Security

  • All transactions verified by 4-digit PIN
  • Company discount kept private, not shown on fuel receipts
  • Set custom controls to allow or limit employee spend

Credit

Enjoy up to 40-days credit on all spend, including fuel and in-store purchases.


Mobil

Ratings Results

Second on this year’s award table, Mobil earns 4 Stars for Overall Satisfaction, Customer Service and Fees and Charges, and top 5-Star ratings for Fuel Discounts and Account Management.

It achieves its lowest rating for Number of Petrol Stations, which is understandable, as of all our award finalists, Mobil operates the smallest network of stations: 250 nationwide.

Editor’s Notes

MobilCard offers:

Extensive network

  • Network of Mobil service stations and truck stops, providing a range of quality products and services
  • Online locator to find your nearest Mobilcard acceptor

E-business

  • Track expenses easily with one monthly invoice instead of many receipts
  • Invoices are stored online and accessed directly from your desktop
  • Mobilcard website allows customers to manage their accounts in real-time

Administration

  • Monthly vehicle performance reports detailing the cost efficiency of your fleet
  • Odometer reading, when recorded with each fuel purchase, will enable accurate monitoring of fuel consumption to be included on monthly reports

Security

  • Online services make it easy for you to cancel lost or stolen cards immediately
  • Set a spending limit or product restrictions for each card

Credit

  • Enjoy up to 40 days of free credit
  • Direct debit facilities for convenient and easy account payments

Expert support

24/7 Mobilcard Support Centre located in New Zealand provides administrative and operational assistance


BP logo

BP

Ratings Results

BP rounds out our award results. It’s third on our table, having earned two 4-Star awards, for Overall Satisfaction and Number of Petrol Stations, plus one 5-Star result, for Fuel Discounts.

Editor’s Notes

BP Fuel card offers:

Extensive network

More than 350 sites nationwide (including G.A.S and RD Petroleum) and 80 high-flow diesel sites

E-business and administration

24/7 control at your fingertips. With BP Fuelcard Online you can order new cards, set purchase limits, create custom reporting, manage security, and much more.

Security

  • Pin security
  • Optional odometer readings
  • Purchase limits

Credit

Enjoy up to 41 days of free credit


About the author of this page

This report was written by Canstar’s Editor, Bruce Pitchers. Bruce has three decades’ experience as a journalist and has worked for major media companies in the UK and Australasia, including ACP, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. Prior to Canstar, he worked as a freelancer, including for The Australian Financial Review, the NZ Financial Markets Authority, and for real estate companies on both sides of the Tasman.

Frequently Asked Questions

Canstar Blue surveyed 724 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers who had used a fuel card for business purposes in the past 12 months. In this case, 220 New Zealanders.

Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criterion.

The past winners from Canstar Blue’s Small Business Fuel Cards ratings:

  • 2022: Z Business
  • 2021: Mobile
  • 2021: AA Smart Fuel

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