Compare Small Business Fuel Cards in New Zealand at Canstar Blue. Z Business, Mobil and BP were compared on Overall Satisfaction, Account Management, Customer Service, Fees and Charges, Fuel Discounts and Number of Petrol Stations Available.
See our Ratings Methodology.
Our review compares small business fuel cards on customer satisfaction, so you can discover what other Kiwis think about our compared providers before you go ahead and use one to keep your small business on the road. Think of it like asking hundreds of your friends and colleagues which small business fuel card they think is best!
Canstar Blue surveyed 220 Kiwis who had used a fuel card for business purposes in the past 12 months and asked for their feedback on their provider.
Respondents rate their satisfaction with their small business fuel cards from zero to ten, where zero is extremely dissatisfied and ten is extremely satisfied. Brand satisfaction was rated by respondents on the following criteria:
The winning fuel card brand is the one that receives the highest Overall Satisfaction rating once all the scores from the Overall Satisfaction criteria are combined and averaged.
Brands must have received at least 30 responses to be included, so not all brands available in the market have been compared in this survey. The brands rated in this survey are listed below in order of best overall satisfaction.
Find more information on our Most Satisfied Customer methodology.
Congratulations to Z Business, for winning Canstar’s Most Satisfied Customers | Small Business Fuel Cards Award for the second year in a row.
In this year’s award ratings, the Z Business fuel card is the only fuel card to earn a top 5-Star rating for Overall Satisfaction.
It’s a great achievement reflected by its top ratings performance across every category, including 5-Star ratings for Customer Service, Fees and Charges, and the Number of Petrol Stations Available.
Z Business fuel card offers:
Regardless of the fuel you purchase, or the location, always receive an 8c discount per litre.
The Z Business fuel card is valid at gas stations run by some of NZ’s major fuel brands: Z, Caltex and Challenger. That’s over 550 locations nationally.
The only fuel program in NZ to reward fuel spend with a choice of either Flybuys or Airpoints Dollars. (1 Flybuys per 20L/1 Airpoints Dollar per 100L.)
Enjoy up to 40-days credit on all spend, including fuel and in-store purchases.
Second on this year’s award table, Mobil earns 4 Stars for Overall Satisfaction, Customer Service and Fees and Charges, and top 5-Star ratings for Fuel Discounts and Account Management.
It achieves its lowest rating for Number of Petrol Stations, which is understandable, as of all our award finalists, Mobil operates the smallest network of stations: 250 nationwide.
24/7 Mobilcard Support Centre located in New Zealand provides administrative and operational assistance
BP rounds out our award results. It’s third on our table, having earned two 4-Star awards, for Overall Satisfaction and Number of Petrol Stations, plus one 5-Star result, for Fuel Discounts.
BP Fuel card offers:
More than 350 sites nationwide (including G.A.S and RD Petroleum) and 80 high-flow diesel sites
24/7 control at your fingertips. With BP Fuelcard Online you can order new cards, set purchase limits, create custom reporting, manage security, and much more.
Enjoy up to 41 days of free credit
This report was written by Canstar’s Editor, Bruce Pitchers. Bruce has three decades’ experience as a journalist and has worked for major media companies in the UK and Australasia, including ACP, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. Prior to Canstar, he worked as a freelancer, including for The Australian Financial Review, the NZ Financial Markets Authority, and for real estate companies on both sides of the Tasman.
Canstar Blue surveyed 724 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers who had used a fuel card for business purposes in the past 12 months. In this case, 220 New Zealanders.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criterion.
The past winners from Canstar Blue’s Small Business Fuel Cards ratings:
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