Compare dehumidifiers in New Zealand at Canstar Blue. Mitsubishi Electric, DeLonghi, Goldair and Panasonic were compared on Overall Satisfaction, Appearance and Design, Effectiveness, Functionality, Performance and Reliability, Quietness and Value for Money.
See our Ratings Methodology.
From modern leaky homes, to poorly insulated, older damp dwellings – NZ doesn’t have a very good record when it comes to moisture problems and houses. But even in modern, warm homes, dampness can still be a problem.
This is especially true in winter, when it’s often difficult to give a home a good airing. Shut-up rooms can quickly start smelling damp and fusty, and fogged-up windows leave pools of water lying on sills. Not only can dampness damage property and possessions, it’s terrible for our health and wellbeing, too.
While expensive air-conditioning systems are one solution. Portable dehumidifiers are a more affordable choice. In Canstar Blue’s latest research, nearly half of Kiwis (48%) regard their dehumidifier as an essential household item. And the same number believer that it protects them and their family from ill-health.
But given the wide range of dehumidifiers to choose from, it’s hard to judge which brands offer the best customer satisfaction. So as part of our mission to inform consumers of the best NZ has to offer, Canstar Blue canvassed the opinions of 278 New Zealanders who had purchased a dehumidifier in the past two years, across a range of categories, to measure and track their satisfaction.
To decide which dehumidifier offers the best level of customer satisfaction, each was rated across the following categories:
Coming out on top is Mitsubishi Electric. The Japanese brand is the clear winner in this year’s award. An outstanding performer, Mitsubishi Electric blitzes its competition with 5-Star awards in every category, including for Overall Satisfaction.
Behind Mitsubishi Electric, Goldair and DeLonghi also rate strongly, both with 4-Star Overall Satisfaction ratings.
If you’re buying something to suck moisture out of the air, you want something to suck moisture out of the air! So, little surprise, it’s the quality most people look for in a dehumidifier. Overall, performance and reliability, functionality and effectiveness are the top placing attributes that drive customer satisfaction, with Value for Money not far behind.
Quietness is an issue, but not a huge one, which is surprising given that noise is the first thing that people tend to moan about in online reviews! Overall, the main drivers of satisfaction:
|Drivers of satisfaction||%|
|Performance and Reliability||20%|
|Value for Money||18%|
|Appearance and Design||10%|
Even if your home is not damp, a dehumidifier is an essential appliance for Kiwi homes, especially during winter. Hot showers, cooking vapours, even a night-time of warm breath in an enclosed bedroom can cause crying windows and humid conditions.
And if you’re considering making a purchase, thanks to Canstar Blue you’ve a simple choice: one of Mitsubishi Electric’s two great units.
Both the Mitsubishi Oasis 16L and 22L dehumidifiers are designed to be efficient, look great and offer great levels of moisture removal.
Created specifically for New Zealand conditions, they not only meet the challenges of Kiwi winters, they meet the needs of Kiwi consumers, who have chosen Mitsubishi Electric as their favourite brand, and the winner of Canstar Blue’s award for Most Satisfied Customers | Dehumidifiers.
My dehumidifier is an essential household item: 48%
I believe my humidifier protects me and my family from ill health: 48%
You get what you pay for in terms of a dehumidifier’s efficiency: 40%
My home needs a dehumidifier because it’s damp: 38%
I have bought a dehumidifier based on its energy rating: 32%
I worry about the cost of my dehumidifier’s power consumption: 28%
I would have more than one dehumidifier if I could afford it: 25%
I find the noise of my dehumidifier off-putting: 20%
There are a few reasons why a dehumidifier can be a useful appliance in NZ home:
Don’t forget, as well as using a dehumidifier, it’s essential to get good airflow moving through your home. This can be achieved easily by opening your windows for around 20 minutes each day.
Works by condensing moisture out of the air. Damp air is sucked into the dehumidifier and is cooled to below its dewpoint temperature using the same processes as a fridge. This causes condensation to drip into a water-holding pan, which can either be emptied manually, or automatically through a hose. These are the most common types of dehumidifiers. They work better in higher temperatures and at increased humidity levels, although can be noisier than desiccant dehumidifiers.
The humid air moves over a rotating wheel made of a water-absorbing material. The dry air is blown back into the room, while the water-absorbing material is heated, causing it to release its water into a collection tray. Absorption models are more complicated in their design and can be less energy efficient. However, absorption dehumidifiers work better at lower temperatures, which make them a good option for use in colder climates.
Canstar Blue surveyed 2581 New Zealand consumers across a range of categories to measure and track customer satisfaction, via ISO 26362 accredited research panels managed by Qualtrics. The outcomes reported are the results from customers who had purchased a dehumidifier in the past two years. In this case, 278 New Zealanders. Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market have been compared in this survey. The ratings table is first sorted by star ratings and then by mean overall satisfaction. A rated brand may receive a ‘N/A’ (Not Applicable) rating if it does not receive the minimum number of responses for that criteria.
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