review of meridian energy

Meridian Energy Review

Electricity generator and retailer Meridian generates power from 100% renewable energy sources. Listed on both the NZX and ASX, the Meridian Group is one of New Zealand’s largest listed companies and employs around 1000 people across New Zealand and Australia. The New Zealand government is its majority shareholder, at 51%.

Meridian is New Zealand’s largest generator, making power through wind farms, hydro stations and solar arrays.

Meridian states that enough electricity is generated by its hydro stations to power around 1.4 million homes each year. Its wind farms generate enough electricity to power around 152,000 homes each year.

Its charitable work includes supporting KidsCan and the Kākāpō Recovery Program.

What’s on offer from Meridian?

Meridian’s website offers a bill-estimation tool, based on your street address and neighbours’ electricity consumption. Currently, when you join on a fixed-term contract Meridian will throw in a $200 credit on your first bill to get you started.

Meridian offers:

Fixed-rate two-year plan

  • Power price fixed for the term of the contract

Variable/Flexi plans

  • No contract term
  • Electricity prices subject to change (with 30 days notice)

Electric Car plan

  • Fixed plan for two years
  • Cheaper night rates (from 9pm)
  • A free smart meter install, if you don’t have one already.
  • Free AC cable or $200 credit

Bach power plan

  • No daily charges
  • Fixed pricing for two years
  • Designed for baches using less than 300kWh per year
  • Only available to customers with another residence or business with Meridian

Solar

If you have solar panels with a rated capacity of up to 10kW, Meridian will buy your excess power.

Customer service

Meridian provides a wide range of information and help through its FAQ page.

Otherwise, Meridian Energy can be reached easily by phone, Monday – Friday, or you can send them an email or contact them through the Meridan website.

Account management

Meridian’s online service provides customers with a range of account management and monitoring tools via the Meridian website and a smartphone app.

  • Pay your bill and see your account balance
  • Check how much power you’ve used
  • Set up an email alert to give you a heads up if you’re tracking towards a high bill
  • Keep your account details up to date
  • Export your power or billing data

Meridian’s customers can choose to pay using LevelPay, which uses a billing average calculated every six months to spread the cost of power evenly throughout the year. Payment can be made either monthly, fortnightly or weekly by direct debit.

Note: Details are correct at 15/06/23.


You should always compare features and providers before signing up for an electricity plan. Fortunately, Canstar Blue rates power companies on a range of features, including customer satisfaction and value for money. Click below to see how Meridian performs.

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