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Nova Energy Review

Nova Energy is a New Zealand owned and operated energy retailer, servicing homes and businesses across the country. Nova Energy is part of the Todd Corporation, which also operates its own geo-thermal and natural gas generators.

What does Nova Energy offer?

Nova Energy only offers electricity in bundles, along with broadband:

Everyday Bundle: from $69 (broadband, electricity, gas)

  • $79/month when you bundle with electricity OR natural gas
  • $69/month when you bundle with electricity AND natural gas
  • Modem included
  • Unlimited ADSL/VDSL or fibre (100/20Mbps)
  • Fibre Boost available for an extra $20/month (950/450Mbps)

TV Bundle: 24-month broadband term from $89 (broadband, electricity, gas)

  • Get a 43-inch TV when you bundle with electricity AND/OR gas
  • Upgrade to a 50-inch TV for $299 or a 65-inch TV for $799
  • Modem included
  • Unlimited ADSL/VDSL or fibre (100/20Mbps)
  • Fibre Boost available for an extra $20/month (950/450Mbps)

Customer service

Nova Energy provides a range of information via its website, including a Help Page, which addresses a number of different topics. This includes a host of safety information, pricing information, energy saving tips and guides. If you’re having any trouble, Nova Energy can be contacted by phone or email.

How do I pay my bill?

  1. Pay by Direct Debit: This is a hassle-free way to pay your account. You’ll never miss a payment and you’ll still get your bill so you can keep an eye on your usage and the amount you owe
  2. Pay by internet and phone banking: Phone and internet banking lets you pay your bill anytime, from just about anywhere
  3. Pay via the Nova App: Download the Nova App from Google Play or the App Store and pay by credit or debit card, by online eftpos, or set up a direct debit
  4. Pay over the phone: Call them on 0800 668 236 to pay by credit or debit card, or to set up a direct debit
  5. Pay in person: You may pay over the counter at NZ Post or ANZ Bank branch

Is Nova Energy right for me?

Nova Energy is a competitive retailer that’s committed to delivering a genuine service to its customers. If you’re not quite sold on Nova just yet, then be sure to visit its website for everything you need to make an informed decision.


You should always compare features and providers before signing up for an electricity plan. Fortunately, Canstar Blue rates power companies on a range of features, including customer satisfaction and value for money. Click below to see how Nova Energy performs.

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