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Nova Energy Review

Nova Energy is a New Zealand owned and operated energy retailer, servicing homes and businesses across the country. Nova Energy is part of the Todd Corporation, which also operates its own geothermal and natural gas generators.

What does Nova Energy offer?

Nova Energy offers electricity, broadband and gas. The deals on offer differ depending on what bundles you select

Energy only

  • A plan offering only electricity or only natural gas
  • No fixed term, no break fees, no worries
  • one rate for power, regardless of time or day

Multisaver Combo

  • Bundle electricity with broadband and/or natural gas
  • Discounted broadband and natural gas pricing
  • No fixed term or termination fees

TV Bundle

  • Electricity and broadband bundle
  • 24-month term
  • termination fees apply
  • Free 43-inch LG 4K Smart TV

Customer service

In addition to the wide range of help and FAQs on th Nova Energy website you can call Nova Energy Monday to Friday: 8.30am – 6.00pm. Or contact them through the website or via email.

Account management

Manage your account through Nova Hub, which you can download from Google Play and the App Store.

With the Nova Hub you can:

  • Pay your bill by credit card or debit card, or through online banking
  • View your electricity and natural gas usage data and past bills
  • Manage your wifi: set up and reset your password, control access and times and check your connection speed
  • Submit a meter read easily, no need to call or enter a form
  • Get notifications and handy reminders about your bill
  • Set up your direct debit so you won’t miss a payment and will always pay on time

Note: Details are correct at June 16, 2022.

To help Kiwi consumers choose the best broadband providers, Canstar surveys thousands of broadband customers and asks them to score their providers across categories including Value for Money, Network Performance and Customer Service. To read the results of our full research and to find out more about NZ’s best broadband providers, just click on the big button below:

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