If you need a new clothes dryer, compare some of the top brands with our customer satisfaction ratings.
There is a lot to consider when purchasing a clothes dryer, and if you’re reading this then you’re probably part of the two-thirds of New Zealanders who research clothes dryer brands before decided on whether or not to buy – according to our most recent survey.
These findings show that New Zealanders love their clothes dryers, with more than a third of shoppers admitting they often use their dryer – even if it is sunny outside! Almost half of respondents admit they’re more concerned about their clothes drying quickly than they are with saving energy.
But this is not to say New Zealanders aren’t conscious of their energy usage and environmental footprint. Roughly half of our respondents believe those who use their dryer every day are “just being lazy”, and roughly a quarter claims they have considered going so far as to give up their clothes dryer entirely, in an effort to be more environmentally friendly.
This being said, the largest driver of clothes dryer satisfaction (according to our research) is in fact the performance and reliability of the appliance, followed by the time it takes to dry clothes.
A clothes dryer is a big purchase for any household, so finding the right one for you is important. Each year, Canstar Blue endeavours to find out what New Zealanders think about their big purchases – including dryers.
The results for this year are in, and we are happy to announce that LG again lead the way in clothes dryer customer satisfaction, and have achieved our award for 2015.
The brand achieved 5 stars for overall satisfaction, performance and reliability, time to dry clothes, design, warranty and the feel of the clothes after drying.
Fisher and Paykel weren’t far behind with an overall satisfaction score of 4 stars, and 5 star scores in performance and reliability and time taken to dry clothes. Simpson and Haier also finished on an admirable overall satisfaction rating of 3 stars.
As mentioned, LG are again the top scorer in this category, receiving 5 stars in most criteria; including overall satisfaction. LG also received four stars for quietness and value for money.
Fisher and Paykel received 4 stars for most criteria including overall satisfaction. They also received top scores for their performance and reliability, as well as the time taken to dry clothes.
New Zealanders seem to be impressed with the value for money with Haier clothes dryers – this brand received 5 stars in this area. The feel of the clothes after drying also earned the brand another 5 stars. Haier achieved an overall satisfaction rating of 3 stars for these results.
Simpson clothes dryers received an overall satisfaction rating of 3 stars this year. For value for money, performance and time taken to dry clothes, Simpson received an admirable 4 stars a piece.
Canstar Blue commissions Colmar Brunton using the SSI panel to regularly survey 2,500 New Zealand consumers across a range of categories to measure and track customer satisfaction. The outcomes reported are the results from customers within the survey group who have purchased and used a clothes dryer in the last three years – in this case, 465 survey respondents.
Brands must have received at least 30 responses to be included. Results are comparative and it should be noted that brands receiving three stars have still achieved a satisfaction measure of at least six out of 10. Not all brands available in the market were compared in this survey.
Clothes Dryers Review and Ratings - August 6th
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