Electric Kiwi Review

Electric Kiwi is an independent power and broadband company. It services are available throughout New Zealand as long as you have a smart meter.

Electric Kiwi offers time-of-use pricing, enabling its customers to take advantage of lower electricity rates during off-peak hours. Shifting energy usage to non-peak times often aligns with periods of higher renewable energy generation.

Electric Kiwi lets you nominate an hour of free power each day during off-peak times (9am to 5pm and 9pm to 7am). You can change your hour-of-power as often as you like. There are no contracts, sign-up fees, break fees or notice periods.

Electric Kiwi’s award-winning service team is available seven days to help with any queries via live chat, and average chat wait times are under a minute. Customer can also get fast service via social media or email or by requesting a call-back.

As Electric Kiwi offers flexible billing, you can choose to pay weekly, fortnightly or monthly on the day or date that suits you.

It also offers solar buyback on its MoveMaster plan.

Rated No.1  for satisfaction by New Zealand consumers, Electric Kiwi is the winner of Canstar Blue’s 2025 Award for Most Satisfied Customers | Bundled Utilities.

What’s on offer from Electric Kiwi?

Electric Kiwi offers three power plans, each includes one free Hour of Power each day and no contract, so you’re free to change providers whenever you want.

Customers can also add one of Electric Kiwi’s three broadband plans.

Everyday

• One flat rate for power

• Three different rates for power (peak, off-peak shoulder, off-peak night)
• Half-price power overnight (11pm-7am)
• Solar buyback rate: 23c/kWh peak & 11.5c/kWh off-peak

Go250

• Prepaid balance of $250, topped up when balance reaches $0
• Two different rates for power (peak and off-peak) – move your power usage off-peak for the biggest savings
• Free power all day Sundays for first 12 months of contract
• Must be bundled with broadband or mobile

Electric Kiwi Mobile

Electric Kiwi has two mobile plans, that each deliver unlimited data, capped at download speeds of of 1.2Mbps once you hit different data caps:

Choice Plan

• 5GB – $1.30/day ($39.54/m)
• 10GB – $1.60/day ($48.67/m)
• 20GB – $1.90/day ($57.79/m)
• 40GB – $2/day ($60.83/m)
• Unlimited – $2.10/day ($63.88/m)

Electric Kiwi allows you to add up to four group plans. If there are two linked plans, both users receive a discount of 15c per day, and if you link three or four plans that saving increases to 30c per person per day.

Choice Lite Plan

• 1GB – $0.59/day ($17.95/m)
• 1.5GB – $0.89/day ($27.07/m)
• 2GB – $1.19/day ($36.20/m)
• 3GB – $1.49/day ($45.32/m)
• 4GB – $1.79/day ($54.45/m)

Consumers can get in touch with Electric Kiwi through its online live chat service, and by sending a message or requesting a call-back via its website. Electric Kiwi is also active on social media platforms Facebook, Instagram and TikTok.

For common queries, Electric Kiwi addresses a number of topics with its FAQs section on its website.

Account management

Electric Kiwi customers can access their account online or via the Electric Kiwi app. Customers can:

• Update their billing cycle, receiving bills weekly, fortnightly or monthly
• Access their payments history and download any of their previous bills.
• View their billing and power use information right down to the half-hour
• Track Hour of Power savings.
• Pay their bills via direct debit or manual credit and debit card payments.

Note: Details are correct at 07/10/25.

You should always compare features and providers before signing up for an electricity plan. Fortunately, Canstar Blue rates power companies on a range of features, including customer satisfaction and value for money. Click below to see how Electric Kiwi performs.

Compare Electricity Providers