Meridian Energy Review
Electricity generator and retailer Meridian generates power from 100% renewable energy sources. Listed on both the NZX and ASX, the Meridian Group is one of New Zealand’s largest listed companies and employs around 1000 people across New Zealand and Australia. The New Zealand government is its majority shareholder, at 51%.
Meridian is New Zealand’s largest generator, making power through wind farms, hydro stations and solar arrays.
Meridian states that enough electricity is generated by its hydro stations to power around 1.4 million homes each year. Its wind farms generate enough electricity to power around 152,000 homes each year.
Its charitable work includes supporting KidsCan and the Kākāpō Recovery Program.
What’s on offer from Meridian?
Meridian’s website offers a bill-estimation tool, based on your street address and neighbours’ electricity consumption. Currently, Meridian offers:
Freedom plan
- No contract term
- Electricity prices subject to change (with 30 days’ notice)
- $10 per month credit for first 12 months
- Solar buy-back rate of 12c/kWh
EV plan
- Fixed plan for two years
- 50% off night rates (from 9pm)
- Six-months of free EV charging
Solar plan
- Fixed plan for three years
- Solar buy-back rate of 17c/kWh
- $300 sign-up credit
Bach power plan
- No daily charges
- Fixed pricing for two years
- Designed for holiday homes using less than 3000kWh per year
- Only available to customers with another residence or business with Meridian
Meridian’s Smart Hot Water Program
Subject to eligibility, you can sign up to Meridian’s Smart Hot Water Program. In return for a $10/m credit, you give Meridian the authority to pause the electricity supply to your hot-water tank during periods of peak demand.
Customer service
Meridian provides a wide range of information and help through its FAQ page.
Otherwise, Meridian Energy can be reached easily by phone, Monday – Friday, or you can send them an email or contact them through the Meridian website.
Account management
Meridian’s online service provides customers with a range of account management and monitoring tools via the Meridian website and a smartphone app.
- Pay your bill and see your account balance
- Check how much power you’ve used
- Set up an email alert to give you a heads up if you’re tracking towards a high bill
- Keep your account details up to date
- Export your power or billing data
Meridian’s customers can choose to pay using LevelPay, which uses a billing average calculated every six months to spread the cost of power evenly throughout the year. Payment can be made either monthly, fortnightly or weekly by direct debit.
Note: Details are correct at 10/10/24.
You should always compare features and providers before signing up for an electricity plan. Fortunately, Canstar Blue rates power companies on a range of features, including customer satisfaction and value for money. Click below to see how Meridian performs.