Now Broadband
NOW Broadband might not be as well known as some bigger internet brands in New Zealand, but it’s certainly made an impact on Kiwi consumers, having won Canstar’s award for Most Satisfied Customers | Broadband multiple times in the past.
The home-grown company has come a long way since its establishment nearly 20 years ago, as a rural provider in Hawke’s Bay. Since then, it has grown into a nationwide company with offices across the country. NOW offers a range of VDSL and fibre broadband plans:
ADSL/VDSL
125GB: $85/month – 70/10Mbps
Unlimited:$95/month – 70/10Mbps
Fibre
125GB: $85/month – 300/100Mbps
Unlimited: $95/month – 300/100Mbps
Ultra Unlimited: $105/month – 846/497Mbps
Extras:
- Home tech assist membership: $9.95/month
- Home assist membership: $16/month. Includes two in-home visits per year, unlimited remote home tech assistance and 10% off NOW’s smart-home product range (12-month terms apply)
- Whole home wi-fi router kits for coverage in large or multi-level homes: $120, $240 & $360. Pay off over 12 or 24 months.
How does NOW broadband compare?
Below is an overview of 300/100Mbps fibre broadband deals from major providers in New Zealand. Plans do not include any current offers:
| Broadband Provider | Unlimited Broadband Deal $ Per Month |
| Contact* Only offers broadband + power bundles |
$70/m: broadband + power + gas $75/m: broadband + power Modem $99 or $4/m rental. |
| Skinny | $75/m ($65/m with $27 or above 4-weekly Skinny mobile plan) Free modem on 12-month plan, $150 on open term (+$10 shipping). Save further $5/m for 12 months for BYO modem. |
| Bigpipe | $79/m $49 connection fee applies |
| Electric Kiwi Only offers broadband + power bundles |
$2.65/day (equivalent to $80.60/m) BYO modem or buy/rent-to-buy one for $150. |
| Sky Broadband | Non-Sky TV subscriber: $90/m | Subscriber: $80/m (Sky Starter Package, $25.99/m) |
| One NZ* | $91/m ($81/m with One NZ pay monthly mobile plan) BYO modem or rent one for $4/m on 12-month plan No fixed term with BYO modem |
| 2degrees* | $93/m ($83/m with 2degrees monthly mobile plan) BYO modem or rent one for $5/m |
| Nova Energy* | $95/m broadband only (no fixed term) $75/m: broadband + power |
| Now* | $95/m BYO modem or buy one for $120 |
| Spark Modem extra $150, or BYO on fibre plans* |
$96/m Standard $105/m with Benefits (includes Standard Netflix, $18.49/m, and McAfee Security Standard, $4.95/m) |
| Orcon* | $97/m |
| Slingshot* | $97/m BYO modem or rent one for $5/m |
*$15 one-off modem delivery fee (Prices correct as of 23/07/24)
What’s the deal with NOW broadband?
While NOW’s broadband plans are in line with offerings from other telcos, NOW excels in its focus on and commitment to customer service. If you are not tech savvy, NOW offers a range of home tech assist subscriptions, to aid with issues including fixing poor wi-fi coverage and slow internet.
It also offers a range of home phone services, including:
- Home phone line: $5/month
- Smart service bundle (voicemail, caller id, call divert): $5/month
- Variety of calling packs
To help Kiwi consumers choose the best broadband providers, Canstar surveys thousands of broadband customers and asks them to score their providers across categories including Value for Money, Network Performance and Customer Service. To read the results of our full research and to find out more about NZ’s best broadband providers, just click on the big button below: