Now Broadband

NOW Broadband might not be as well known as some bigger internet brands in New Zealand, but it’s certainly made an impact on Kiwi consumers, having won Canstar’s 2021 award for Most Satisfied Customers | Broadband.

The home-grown company has come a long way since its establishment nearly 20 years ago, as a rural provider in Hawke’s Bay. Since then, it has grown into a nationwide company with offices across the country. NOW offers a range of VDSL and fibre broadband plans:

ADSL/VDSL

125GB: $75/month – 70mbps/10mbps

Unlimited: $85/month – 70mbps/10mbps

Fibre

125GB: $75/month – 300mbps/100mbps

Unlimited: $85/month – 300mbps/100mbps

Ultra Unlimited: $99/month – 900mbps/400mbps

Epic Unlimited: $115/month – 900mbps/400mbps. Includes: two in-home tech visits per year, unlimited access to home tech helpdesk and 10% off NOW’s smart-home product range.

Extras:

  • Remote home tech assist membership: $9.95/month
  • Home assist membership: $19.95/month or $16/month on Ultra plan. Includes two in-home visits per year, unlimited remote home tech assistance and 10% off NOW’s smart-home product range (12-month terms apply)
  • Whole home wi-fi router kit for coverage in large or multi-level homes: $20/month for 12 months, or a one-off payment of $240

How does NOW broadband compare?

All plans are for 300mbps/100mbps with no home phone line. Unless indicated as an extra, all include a router, although a delivery fee can apply. It’s worth noting that most deals also include early termination fees, should you break your contract early. And many allow you to bring your own compatible router.

Broadband Provider

Unlimited Broadband Deal

$ Per Month

Skinny

Modem shipping: $10

$52

(price includes current deal: 4 months

free on 12-month contract)

Contact*

Bundle deals only, no fixed term:

$59.99: broadband + power + gas

$64.99: broadband + power

Trustpower*

Only offers broadband + power/gas bundles

$70.50: broadband + power

(Price includes current deal:
12 months half-price
on 24-month contract)

2degrees*

$75

(Deal includes 6-months NEON, $15.99 p/m, and 6-months Prime, $8 p/m. Total saving over 6 months: $143.94, not included in above price.)

MyRepublic*

$79

(Extra: $1 p/m modem rental)

Vodafone

$79

($69 with Vodafone pay monthly mobile plan)

(Extra: $4 p/m modem rental on 12-month plan)

Bigpipe

$79

Sky Broadband

$79

(Includes 12 months of Disney+, $12.99 p/m)
($94.99: broadband + Sky Starter Package, $25.99 p/m, equivalent
to $69 p/m.)

Slingshot*

$79.95

Now*

$85 (+$120 router)

Spark*

$85 (+$106 router)

Includes Standard Netflix worth $18.49 p/m,

equivalent to $66.51 p/m.

Nova Energy*

$89 broadband only (no fixed term)

$69.99: broadband + power

Orcon*

$89.95

*$15 one-off modem delivery fee (Prices correct as of 10/05/22)

What’s the deal with NOW broadband?

While NOW’s broadband plans are in line with offerings from other telcos, NOW excels in its focus on and commitment to customer service. If you are not tech savvy, NOW offers a range of home tech assist subscriptions, to aid with issues including fixing poor wi-fi coverage and slow internet.

It also offers a range of home phone services, including:

  • Home phone line: $5/month
  • Smart service bundle (voicemail, caller id, call divert): $5/month
  • Variety of calling packs

To help Kiwi consumers choose the best broadband providers, Canstar surveys thousands of broadband customers and asks them to score their providers across categories including Value for Money, Network Performance and Customer Service. To read the results of our full research and to find out more about NZ’s best broadband providers, just click on the big button below:

Compare Internet Providers

Broadband Provider

Canstar Research
Rating:
Award: Most Satisfied Customers | Broadband