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Harvey World Travel awarded for better customer service* Overall satisfaction is an individual rating and not a combined total of all ratings
You’ve decided to get away to somewhere nice and warm, but you need the cheapest flight possible, or the best package deal around. So where do you go for quality travel bookings?
Canstar Blue has awarded Harvey World Travel our most satisfied customers award for travel bookings, in our recent survey.
Harvey World Travel received a five star rating for price, service, range of other items for sale, and accuracy of bookings.
Interestingly, the two travel agencies that customers were most satisfied with both operate out of shop fronts where customers can talk face to face with travel experts.
The House of Travel shopfront came a close second to Harvey World Travel, and received four stars for overall satisfaction.
But what do travellers do when they arrive at their destination? According to our survey, two thirds of surveyed consumers choose to put their feet up and relax rather than seek out adventure.
Our survey also reveals that almost one in five people would travel to a country their government warned was unsafe, although they are ready for trouble, with one in three buying travellers insurance on their last holiday. Residents of Christchurch take their travellers insurance even more seriously, with 84% of those surveyed purchasing insurance before their last holiday.
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