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Xero: Five Years Rated NZ’s No.1 Accounting Software

Congratulations to Xero, for winning Canstar Blue’s Most Satisfied Customers | Accounting Software Award for the fifth consecutive year!

The old adage asserts that the customer is always right. Therefore, for Xero’s customers to rate it No.1 in the market for the fifth consecutive year proves that you can really count on Xero to deliver outstanding products, customer service and value.

For our award ratings, Xero customers scored the accounting software provider across the following categories:

  • Overall satisfaction
  • Ease of integration
  • Customer service
  • Ease of use

  • Functionality
  • Reporting
  • Value for money

And in each category, Xero earned a top 5-Star rating. It’s an achievement even more remarkable for the fact that in the five years that Xero has topped our awards ratings, it has consistently only scored top 5-Star ratings: a true measure of the levels of satisfaction and value it delivers to its many thousands of small business customers.

Jose George, Canstar New Zealand General Manager, said Xero’s repeat win of our award shows how important its software is to its customers, and how Xero’s focus on simplifying business makes it a firm favourite: “Xero is an absolute world leader in accounting software, and continues to deliver for its customers, year after year. Its performance is truly impressive, and the team should be very proud.”

Xero: NZ’s Best Accounting Software

Xero is a Kiwi success story. It was founded in 2006, in Wellington, by Rod Drury and Hamish Edwards and was floated on the NZX a year later. Since then it has grown to be a global leader in cloud-based accounting software.

Xero suite of accounting software packages allows small business owners to:

  • Store all documents online in one place documents for quick access: Capture bills and receipts via email, or scan files from your mobile.
  • Automate their administration: Connect Xero to a bank for automatic bank feeds. Easily sync bank and financial information and work smarter with intuitive invoicing software. Automatically prepare GST returns, and securely file online to Inland Revenue.
  • Customise Xero to meet their needs: Choose from over 1000 apps in the Xero App Store to streamline tasks. Build on a Xero plan with flexible features.

Xero plans and pricing

Xero offers four  plans, and until September 30, 2023, is offering a 50% discount on the cost of each plan for five months (T&Cs apply). Xero also offers a 30-day free trial. NB: All pricings below ex GST.

Starter: for sole traders and the self-employed

Price: $31 per month

  • Send quotes and 20 invoices
  • Enter five bills
  • Reconcile bank transactions
  • Capture bills and receipts with Hubdoc
  • Short-term cash flow and business snapshot

Optional add-ons:

  • Payroll from $10 per month
  • Track projects from $10 per month
  • Analytics from $10 per month

Standard: for growing small businesses

Price: $66 per month

  • Send invoices and quotes
  • Enter bills
  • Reconcile bank transactions
  • Expenses for one person
  • Capture bills and receipts with Hubdoc
  • Bulk reconcile transactions
  • Short-term cash flow and business snapshot

Optional add-ons:

  • Claim additional expenses from $5 per user
  • Payroll from $10 per month
  • Track projects from $10 per month
  • Analytics from $10 per month

Premium: for established businesses

Price: $84 per month

  • Send invoices and quotes
  • Enter bills
  • Reconcile bank transactions
  • Expenses for one person
  • Capture bills and receipts with Hubdoc
  • Bulk reconcile transactions
  • Use multiple currencies
  • Short-term cash flow and business snapshot

Optional add-ons:

  • Claim additional expenses from $5 per user
  • Payroll from $10 per month
  • Track projects from $10 per month
  • Analytics from $10 per month

Ultimate: for larger employers and more complex small businesses

Price: $95 per month

  • Send invoices and quotes
  • Enter bills
  • Reconcile bank transactions
  • Expenses for five person
  • Capture bills and receipts with Hubdoc
  • Bulk reconcile transactions
  • Payroll: pay employees with online payroll software
  • Use multiple currencies
  • Short-term cash flow and business snapshot
  • Track projects
  • Analytics

Optional add-ons:

  • Claim expenses $5 per additional user
  • Payroll from $1 per additional employee
  • Track projects from $7 per additional user

For more information on Xero's win, click here!


About the author of this page

Bruce PitchersThis report was written by Canstar’s Editor, Bruce Pitchers. Bruce has three decades’ experience as a journalist and has worked for major media companies in the UK and Australasia, including ACP, Bauer Media Group, Fairfax, Pacific Magazines, News Corp and TVNZ. Prior to Canstar, he worked as a freelancer, including for The Australian Financial Review, the NZ Financial Markets Authority, and for real estate companies on both sides of the Tasman.


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